FAQ
The Questions Clients Ask Most About Shipping from China
About Us3
Who is HSS Global Logistics?
HSS Global Logistics is the trading name of Harmony Shipping Services Limited, an international freight forwarder based in Dongguan, China. We have been forwarding cargo since 2009 and running the China–US lane since 2012 — around 20,000 TEU a year for more than 2,000 importers, with 180+ destination countries covered through our partner network.
More about HSS Global LogisticsWhat qualifications and memberships do you hold?
We hold an NVOCC licence and are a member of WCAworld (membership no. 140168), FIATA, CIFA (China International Freight Forwarders Association) and JCtrans. Scanned copies of the certificates are on the About page.
See our certificatesWhich carriers do you work with directly?
We book direct with Maersk, MSC, COSCO, CMA CGM, ONE, OOCL, Hapag-Lloyd, Evergreen, Wan Hai and Yang Ming — no third-party agent in between. Direct booking means we can see space and rollover risk ourselves instead of waiting on someone else's reply.
Ocean freight servicesShipping & Services6
What is the difference between DDP and DAP?
The main difference is the allocation of import responsibilities. Under DDP, the seller is responsible for delivery to the agreed destination including import clearance and applicable duties and taxes under the arrangement. Under DAP, the buyer generally handles import clearance and applicable duties and taxes.
How DDP works on our US laneDo you provide door-to-door shipping?
Yes. We provide door-to-door logistics for applicable routes and shipment types — from supplier pickup in China through final delivery, including export clearance, main carriage and the destination leg.
Door-to-door deliveryHow long does shipping from China take?
Sea freight FCL: US West Coast 12–15 days, East Coast 20–30 days, Europe 30–35 days, Mexico 25–33 days, Brazil 32–40 days. Air freight: 3–7 days to the US/Europe. Express courier: 3–9 days worldwide. All are door-to-door transit times on our standard services.
Transit times and sailing schedulesCan you ship batteries, cosmetics and other sensitive goods?
Yes, through compliant channels: battery cargo with UN38.3 test summary and MSDS, cosmetics (liquids/powders/pastes) via our sensitive-goods air and sea channels, and other restricted items case by case. We declare correctly — we do not move misdeclared cargo.
Sensitive goods logisticsDo you handle customs clearance on both sides?
Yes. Export declaration in China is always included. On the import side we clear directly or coordinate with your broker: on the US lane we can pay duties as part of DDP; on DAP markets (Mexico, Brazil, Europe) import duties are settled by the importer or their licensed local broker.
Customs clearance servicesWhat information do you need for a shipping quote?
Origin, destination, cargo description (name, weight, volume, packaging) and preferred shipping date — plus the Incoterm if you already know it. Send those and you get a detailed all-inclusive rate within 24 hours.
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